Business

This confirms commencement of process for your billing dispute request - Late Disconnect under SR Ticket no 1-oneview. I percieve that you were able to furnish us a copy of Letter of Disconnect on Feb 21 1979 for Circuit/Site ID W0S 12345; however, your invoice reflected charges beyond your anticipated date of disconnection.

Hereafter, follows a summary of your account with Ver.

Account No/Env no:123456789X25

Circuit/Side ID: W0S 12345

POC:

Account Name: Nature Pacific

Business Address: 1002 Campton USA

Call Back No:000-123-4567

E-mail Address:

Kinldy expect notification from me on Thursday, May 21 1979 regarding progress of your filed dispute.

Dear Ms Toni:

After carefull evaluation of your concern, I am delighted to inform you that you were pre-approved for a credit amounting to $500.70 Said amount will soon to appear after two billing cycles. We do not want to anticipate further glitches; However, kindly consider Process of Approval before reflection of the amount to your invoice.

Considerations for credit are as follows:

- Verified copy of Letter of Disconnect.

- Stated specific intention to disconnect Circuit/Site ID W0S 12345.

- Stated specific date of cancellation.

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